Engineered Broadband Symmetric Assured
SYMMETRIC ASSURED BROADBAND - Service Description – Engineered Broadband Symmetric Assured (EB SA): EXPRESSBroadband EB SA is a managed broadband service with a symmetric Assured (EB SA) upload and download speed targeted at the Hosted SIP trunk voice service market as it comes with a basic service level agreement providing some much needed guarantee of service and designed to replace SDSL services.
The EXPRESSBroadband EB SA service comes in four product types and is aviable now.
Prices are as follows:
EXPRESSBroadband EB SA 200 – £49.99 monthly
EXPRESSBroadband EB SA 500 – £99.99 monthly
EXPRESSBroadband EB SA 1000 – £135.00 monthly
EXPRESSBroadband EB SA 2000 – £159.99 monthly
Connection fee is £150.00 plus a suitable router such as the Zoom X6 at £140.00 configured.
EXPRESSBroadband EB SA services guarantee symmetric, 1:1 contended bandwidth, end to end, allowing the end user to plan usage for high priority applications such as voice and
video. Latency, packet loss and jitter are all guaranteed to remain above a minimum limit giving assured levels of service quality. The services above 500k are delivered over LLU based ADSL2+ Annex M, prioritised and capped to offer the best possible service. Designed to replace SDSL lines EXPRESSBroadband EB SA will soon become our preferred solution. The 200k solution is built on a fixed rate ADSL1 service for maximum resilience and minimum rate adaption, perfect for single line voice circuits and we are aiming this product range at our Express Telephony system market.
The traffic is prioritised both in the carrier’s network, and across our own using QoS functionality on our Edge routing platform. EB SA traffic will be prioritised over all other traffic in our network, and we have made provision to accommodate this in our connections with the carrier.
Product Options:
EXPRESSBroadband EB-SA 200
Download – 200Kb/s rate adaptive
Upload – 200Kb/s
EXPRESSBroadband EB-SA 500*
Download – 512Kb/s fixed
Upload – 512Kb/s
EXPRESSBroadband EB-SA 1000*
Download – 1024Kb/s fixed
Upload – 1024Kb/s
EXPRESSBroadband EB-SA 2000*
Download – 2048Kb/s fixed
Upload – 2048Kb/s
Service Levels – Enhanced Care
EXPRESSBroadband EB SA comes as standard with enhanced care, offering a 24 hour clear guarantee on all reported faults. Full details are available and will be published on this website when we go live with this product range. Below are some of the conditions for the support we expect to be able to provide.
Performance
Latency < 50ms
Jitter < ± 25ms
Packet Loss < 1%
Percentage figures are gathered over a 5 minute period and any customer experience not meeting these service levels will be regarded as fault and reported as such. Faults can, and will, be reported should the line be performing within these parameters, but in our reasonable opinion, not performing to an acceptable level. More information and a full web page will be available shortly.
Express Telephony will also be re structuring our products pages on broadband services and other connectivity products in the not to distand future to help explain the now ever growing range of Broadband services we can now offer.
For more detail or to place an order contact our sales department on 0800 0522323 or email sales@expresstelephony.co.uk