Express Telephony

"If your Phones are giving you hell... give Express a bell!"

Express Telephony, Peckworth House, Bedford Road, Lower Stondon, Henlow, Bedfordshire, SG16 6EE

Tel: 0800 052 2323

Blog

On a resonably Regular Basis, Martin and his team will try and provide informative information about what is going on in our industry and in particular try and demistify the jargon in our industry. If you want some advice on a particular subject Martin has a wealth of information accumulated over 25 years in the Telecoms Sector so he will probably be able to answer you request! However; don't be suprised if you read about it here!

How wet is your broadband service?

How Wet is your Broadband connection!!

When it comes to the Internet, how well your broadband works sometimes is down to just how far away from the exchange you are, how old and well maintained the cable and connections are, the type of router your using, whether the right ADSL filter is working correctly and believe it or not, the state of the weather outside!

Tomorrow's World

So how’s your week been then?

Have you managed to get the car off the drive or did you have to use what little public transport was working to get into work or were you stuck indoors unable to work because of one or more of these things? Well if you were and could not work because of it and are now in need of a hair transplant as a result of the hair loss you have experienced pulling your hair out when looking at the weather reports, or watching daytime TV which is just as harrowing then read on!!

Do I need a Music on Hold License?

The Performing Rights Society Music Broadcast license and your business?

Well you may not need one but you should be aware that when you play any music in a public place to employee’s or customers so that includes internet radio players on your PC or a radio in your office or workshop or a radio plugged into your Phone system for callers left on hold or a CD Player or MP3 device plugged into any of the aforementioned devices this is in fact breaking copyright law and depriving Writers and performers of the royalties they are justifiably entitled to expect you to pay. Sounds harsh I know but it is law and you can be fined by the PRS (Performing Rights Society) which represents some 60,000 UK songwriters and composers throughout the UK. Currently the PRS is writing to tens of thousands of small businesses to make them aware of the legal action that can result if you are found to be breaking this law. If you don’t contact them and secure the use of the music you are broadcasting you could face legal action for copyright infringement and may become liable to pay damages and costs.

21CN What does it mean?

What will the 21CN network mean for your business?

Small and medium sized businesses are becoming more switched on to the benefits new technologies can bring to their bottom line. With the old BT network beginning to creak a little BT have embraced a whole new network infrastructure based on the ever increasing concept of IP. This new technology will enable companies no matter what size they are to use the latest technology in the market place bringing affordable technology products and content services to enable faster, easier communication with the office, co-workers, mobile devices, video, voice and data services from any provider who cares to use the new network.

Hosted Telephony?

For the last few years we have been blinded by the endless amount of hype surrounding VOIP (Voice Over internet Protocol) telephone systems and how they will put an end to the old traditional phone system we all cherish!

Although my industry would have you believe that everyone has signed up for this utopian communications system, and that if you are not signed up to it, then you are missing out on the advantages that this technology can bring to your business - is this really fact or fiction?

Express Telephony Limited, Peckworth House, Bedford Road, Lower Stondon, Henlow, Bedfordshire, SG16 6EE

Tel: 0800 0522323 Fax: 0845 8621253